Contact information

We’re Here to Help 

Have a question about your order, our products, shipping, or returns? Our Sorbly support team is happy to help.

Customer Support

📧 Email: info.sorbly@gmail.com

We aim to respond to all enquiries within 24–48 business hours.

Order Support

For questions about an existing order, please include your order number in your message so we can assist you faster.

Please note that response times may be slightly longer during weekends, public holidays, and periods of high enquiry volume.

Before Contacting Us

You may find the answer you’re looking for in our Shipping Policy or Returns & Refund Policy.

Thank you for choosing Sorbly — we’re always happy to help.